"One of the best groups of brokers, they are doing things differently. They try to keep things simple so you can be busy doing other things. We never have trouble getting paid from them like some other reviews state. I’m not as social as Chris (our driver) but I think they figured that out because he likes voice contact and I don’t – unless Chris is busy and I have to. Their rates are what keeps drivers on the road and maintain their companies. I think what makes them so different is they don’t try to live the Hollywood life; they’re more down to earth. They really do try to meet the drivers’ needs above theirs. Some drivers can be a tad bit too mean or bossy and you have to have a lot of patience with those, but Blakeman does a great job at handling all of the different types of people they do business with.
I gave five stars because they stand out above the others. Had we known the truth about them, we would have started our own authority sooner and now that we are, we don’t regret it – just from how much they help and try. I think the hardest part is getting used to the different employees you have to speak with across different departments. For example, the accounting is separate from the brokers. Other than getting used to speaking to multiple people, it’s not hard.
If I was to suggest one thing to other drivers, it would be for them to become an owner/operator; don’t procrastinate and keep putting your dreams on hold. With brokers like Blakeman that have your back, you don’t have to worry. There are some you have to watch out for but not with Blakeman. Shippers would be crazy not to work with them because they’re very much involved and dedicated to the drivers and their companies."
“At 1600, we had a shipment of beauty supplies that had to get to Jersey City the next day from Fort Worth. Ken, Craig, and the Expedited Department at Blakeman orchestrated air transit to New York and a hotshot delivery from there. My client was over the moon that it made delivery in time. We are extremely grateful of you and your team!”
Your company has great people,like Chris Pankau and Gail Landman working for you. Chris and Gail really helped ship some emu fat from McPherson Ks.to Headland,Al.. Chris was great helping me make this happen. Gail really was big help in setting my account up so we could use your service. This made a first time customer very happy with Blakeman Transport.
I really appreciate the service that you’ve provided, even when the trucker moved away from the pickup location you did a very good job by again re routing the truckers to the pickup location and pickup the products and deliver to them on time and not only that but also helping me with the delivery.
Thank you very much
Once again thank you for your help.
I just wanted to let you know that I think you have an outstanding employee with Nadia. I have dealt with her for several years now, and no matter the differences of opinions, she is always professional, courteous, and to the point yet diplomatic. She would probably make a great politician 😊. I’m sure you get lots of complaints so here is a compliment. With the changing times occurring it is still nice to know that I have a great carrier to handle our orders. Your drivers, customer service, and office personnel are always helpful and a pleasure to work with.
I have to tell you this has been by far the best customer service I have received from any carrier I have used. Thank you very much for this update. You will be seeing more business from us.
Project Manager & Export Coordinator
I just wanted to thank everyone for all of your Excellent Service! I really do appreciate you guys, your drivers and the whole team. I hope you have a Blessed Day and a Wonderful Weekend!
For the last few months, I have been working with Bryan Webster and Jenny Keys for multi-stop loads out of our plant in Caldwell, ID. These loads deliver to UT and final in AZ. It does not matter if I have one stop or 4 stops for them to get delivered, once they have a load in hand, I do not worry about anything. I know the loading appointments are made and the delivery appointments as well. Should we have a tiny hiccup, this is trucking, I am notified by email. This is turning into one of the Best Matches for a carrier, for pool loads, that I can remember for at least the last 2 years.
. . . My faith in Blakeman is un-impeached. I appreciate the work your team puts in! I am looking forward to a great year with you guys!
Hi Jeff –
I have had more than my share of headaches this week with orders – not just LTL, but some others as well. We had to short one of our big customers, Dunkin Donuts, with an order that their truck always picks up on Thursday (today). Because of that, we had to scramble and find a team that could take product to them in Groveland, Florida for Saturday delivery. Because the cost of that truck was all on us, I pulled from you all an order I had for US Foods in Port Orange, FL to ride with it and help defer my cost. Since the order could not ship until late Friday (waiting on a release), I had to request a team to come in and then deliver Groveland late Saturday and wait until Monday to deliver Port Orange. Not a pretty load!
On top of all of that, I had to get Robert King to cancel the delivery appointment with US Foods and Veronica Smith changed up my orders to account for losing the 1 order. And then…just about an hour ago I had to ask if they could take it back, as I didn’t think the truckload carrier would find a truck for me with team drivers that would wait until Monday to final out the load. Veronica checked to see if there was still room on the outbound, plus needed to check to see if my truck coming in tomorrow for 7 pallets could also get the other 8 pallets I was dumping back on her. She said she would call me back, and actually got back to me more quickly that I thought would happen, with an email with a subject line: I WILL MAKE IT WORK
I just love that about you all – your team always seems to make it work for me. I know we have ups and downs, but I feel so fortunate to be able to work with Veronica – she takes excellent care of my needs and is always most cheerful and accommodating and never a complaint! And I do work a small amount with Robert and also with Bryan Gager. All just super representatives for Blakeman.
I realize that was quite a long note to just tell you that, but wanted you to get the “gist” of the story. We’re approaching summer, and that dang hot, sticky weather, so I know we’ll have some snags here and there. But all in all, you all are the best in my book!