. . . My faith in Blakeman is un-impeached. I appreciate the work your team puts in! I am looking forward to a great year with you guys!
Hi Jeff –
I have had more than my share of headaches this week with orders – not just LTL, but some others as well. We had to short one of our big customers, Dunkin Donuts, with an order that their truck always picks up on Thursday (today). Because of that, we had to scramble and find a team that could take product to them in Groveland, Florida for Saturday delivery. Because the cost of that truck was all on us, I pulled from you all an order I had for US Foods in Port Orange, FL to ride with it and help defer my cost. Since the order could not ship until late Friday (waiting on a release), I had to request a team to come in and then deliver Groveland late Saturday and wait until Monday to deliver Port Orange. Not a pretty load!
On top of all of that, I had to get Robert King to cancel the delivery appointment with US Foods and Veronica Smith changed up my orders to account for losing the 1 order. And then…just about an hour ago I had to ask if they could take it back, as I didn’t think the truckload carrier would find a truck for me with team drivers that would wait until Monday to final out the load. Veronica checked to see if there was still room on the outbound, plus needed to check to see if my truck coming in tomorrow for 7 pallets could also get the other 8 pallets I was dumping back on her. She said she would call me back, and actually got back to me more quickly that I thought would happen, with an email with a subject line: I WILL MAKE IT WORK
I just love that about you all – your team always seems to make it work for me. I know we have ups and downs, but I feel so fortunate to be able to work with Veronica – she takes excellent care of my needs and is always most cheerful and accommodating and never a complaint! And I do work a small amount with Robert and also with Bryan Gager. All just super representatives for Blakeman.
I realize that was quite a long note to just tell you that, but wanted you to get the “gist” of the story. We’re approaching summer, and that dang hot, sticky weather, so I know we’ll have some snags here and there. But all in all, you all are the best in my book!
The team at Blakeman has been immensely helpful and very professional in providing transportation solutions for our customers throughout the United States! Blakeman treated us and our customers with unrivaled dedication when we shipped LTL less than 5,000 lbs/week and they've been integral in helping us increase our LTL business to more than 30,000 lbs/week and growing. On-time delivery and proactive communication are staples to the Blakeman model that has allowed our customers to stop worrying about disruptions in supply and instead shift their focus to increased sales! I have no regrets partnering with Blakeman for all of my transportation needs.
Tina & Co,
Thank you for helping us take care of TEMPLE, TX over the weekend! That was huge, and we are very grateful for our partnership with you guys! You are true pros! I don't have Donald's email, but have sent him a couple of texts as well. This week would have been a nightmare for us if Temple was out of bread. Yall made it happen! That's how it rolls in TEXAS baby!
. . . Even more than that, thank you for all your support this year. . . We appreciate all you do, your responsiveness, your service and your overwhelming reliability. It is not easy to find these days.
Looking forward to even more opportunities in the coming year.
Thanks and Happy Holidays to all!
DHL Global Forwarding
A BIG thank you to you and your team Amy, Craig & Kelly for the fabulous job that they done with our “challenges” that we have encountered this week. You guys are great to work with and I couldn’t thank you enough for the communication & follow-up that sets Blakeman apart from the others.
This is really appreciated, going above and beyond to get this done.
Just a quick note to say Thank you!I know there are several times you do last minute “opportunities” for Central Texas and we appreciate it.
I am reaching out to let you know that my last day with Lineage Logistics will be later this week. I was approached by BNSF with an opportunity that is very desirable and is a perfect fit for my skill set. This new opportunity is in the location I desire (Chicago Loop) and ultimately puts me back into more of a day to day coaching, mentoring, and developing of associates type role. I will be overseeing operations for a new location for BNSF and have 100% P&L accountability. The decision was a difficult one because I thoroughly enjoyed working for Lineage and the customers that Lineage provides services for. I will miss working with you but I’m sure we’ll cross paths again as I will remain in the industry, just in a different role. Thank you for being WONDERFUL to work with over the past 14 months. I’ve worked with a lot of carriers since entering the industry in 2004 and I can say with all honesty that working with you has been an absolute pleasure. I am going to do my best to make sure Lineage is in a good place to continue doing the same pieces of business with Blakeman that I was tossing your way. . .Mike is our Regional Manager based in GA. Give him a shout to get introduced! I can’t say it enough, but thank you once again for being truly great to work with. Please don’t be a stranger - keep in touch!
Vince, we are very excited about your ability to do this on such short notice. I want to thank you & your team for this. Really made an impression on Dannon!
Diane Van Wagner
Director, Distribution & Transportation Operations
The Dannon Company